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Customer Care Specialist - Insurance & Policy Support - Remote

Posted 6 weeks ago
Customer Service
Full Time
USA

Overview

As a Customer Care Specialist, you will assist customers with inquiries about insurance policies, providing them with the information they need to make informed decisions.

In Short

  • Assist customers with inquiries about insurance policies, coverage, claims, and billing.
  • Provide clear and accurate information to help clients make informed decisions.
  • Resolve policy-related concerns efficiently while ensuring customer satisfaction.
  • Maintain up-to-date records of customer interactions and follow-ups.

Requirements

  • Strong communication and active listening skills.
  • A customer-first mindset with attention to detail.
  • Ability to explain insurance terms in an easy-to-understand way.
  • Prior experience in insurance, customer service, or call centers is a plus!

Benefits

  • Unlimited earnings plus other benefits package.
  • Opportunities for career growth in the insurance industry.
  • Supportive team environment with continuous learning.
  • Work-from-home options.
Globe logo

Globe

AO Globe Life - Hoi Wan is a dynamic insurance company dedicated to providing exceptional service and support to clients in the insurance sector. As a remote-focused organization, we prioritize flexibility and work-life balance, allowing our team members to operate from anywhere. Our mission is to empower individuals by offering comprehensive insurance solutions while fostering strong relationships with clients. We emphasize training and development, ensuring our employees are well-equipped to navigate the complexities of the insurance industry. With a commitment to uncapped commission structures and a collaborative team environment, AO Globe Life - Hoi Wan is the ideal place for motivated individuals looking to make a meaningful impact in the lives of others.

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