Customer Assistance Specialist - Remote

Overview

Join Our Team as a Customer Assistance Specialist at AO Globe Life! You will be the friendly face and supportive voice for our customers, ensuring their experience with AO Globe Life is nothing short of stellar.

In Short

• Assist customers with inquiries, issues, and feedback through phone, email, and chat.
• Know our products inside and out to provide top-notch recommendations.
• Handle all interactions with empathy and patience.
• Work closely with sales and support teams to address customer needs.
• Gather and relay customer insights to enhance products and services.

Requirements

• Empathetic communicator with strong listening skills.
• Detail-oriented with a focus on small things that make a big impact.
• Tech-savvy and comfortable with various communication platforms.
• Team player ready to collaborate in a supportive environment.
• Previous experience in customer service is a plus, but not required.

Benefits

• Be part of a fun, inclusive team where your ideas are valued.
• Expect opportunities to grow and advance.
• Enjoy competitive salary, health benefits, and other perks.
• Flexible scheduling options for work-life balance.