US Healthcare Client Management - Remote

Overview

As a Healthcare Client Management professional, you will be responsible for overseeing client relationships within the healthcare sector. Your role will involve ensuring client satisfaction, managing service delivery, and acting as a liaison between clients and internal teams. You will work remotely and effectively communicate with clients to meet their needs and expectations.

In Short

• Manage and nurture relationships with key healthcare clients to ensure satisfaction and retention.
• Act as the primary point of contact for client inquiries and concerns, providing timely and effective solutions.
• Collaborate with internal teams to deliver services that meet client expectations.
• Conduct regular client meetings and check-ins to assess needs and gather feedback.
• Identify opportunities for upselling services and enhancing client value.
• Maintain accurate records of client interactions and service delivery in the CRM system.

Requirements

• Experience in client management within the healthcare sector.
• Strong communication and interpersonal skills.
• Ability to work independently and remotely.
• Proficiency in CRM software.
• Problem-solving skills to address client concerns effectively.
• Organizational skills to manage multiple client accounts.

Benefits

• Flexible remote working environment.
• Opportunities for professional development.
• Competitive salary and benefits package.
• Supportive team culture.