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Technical Launch Manager - Remote

Posted 26 weeks ago
Project Management
Full Time
USA

Overview

The Technical Launch Manager at Glia will act as a trusted advisor to clients, providing technical and operational guidance to help them effectively leverage Glia products and drive maximum impact for their business.

In Short

  • Become a leading expert in Glia products.
  • Act as a trusted advisor for client onboarding.
  • Manage multiple onboarding projects simultaneously.
  • Drive product adoption and manage client expectations.
  • Define processes for better service delivery.

Requirements

  • 5+ years of experience with Enterprise SaaS clients.
  • Experience with API integration and software configuration.
  • Excellent communication skills.
  • Experience with voice contact center applications.

Benefits

  • Opportunity to work with large enterprises.
  • Collaborate with cross-functional teams.
  • Drive efficiencies and create new processes.
Glia logo

Glia

Glia is an innovative technology company that specializes in enhancing customer interactions for some of the world's largest enterprises. By integrating human capabilities with advanced technology, Glia aims to create exceptional customer experiences. The company operates a top-tier technology and strategy consulting practice, focusing on delivering value through its platform. Glia is committed to fostering a diverse and inclusive workplace, offering various benefits such as professional development support, competitive salaries, and team-building events.

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