CLM Administrator - Remote

Overview

GitLab is seeking an experienced CLM Administrator to join our Enterprise Applications team. This role will be integral in maintaining and optimizing our Contract Lifecycle Management (CLM) system to support streamlined business processes, ensuring adherence to compliance standards, and enabling efficiency across various business units.

In Short

• Administer, configure, and maintain CLM systems and contract management software.
• Identify, recommend, and implement enhancements within the CLM system.
• Lead or partner with a larger CRM team and contractors.
• Demonstrate a strong understanding of core business processes relevant to CLM.
• Engage collaboratively with internal stakeholders.
• Support data security, compliance, legal, and governance processes.
• Lead small to medium-sized projects to enhance CLM functionality.
• Diagnose and resolve technical issues within the CLM system.
• Configure technical solutions within CLM adhering to internal standards.
• Liaise with the CLM software vendor for support.

Requirements

• Bachelor’s degree in Computer Science or related discipline; or equivalent experience.
• 3+ years of systems administration experience with CLM systems.
• Familiarity with GitLab for technical project management.
• Experience with enterprise systems such as Salesforce, Zuora preferred.
• Experience in a public company environment, familiarity with SOX preferred.
• Ability to thrive in a fully remote, self-managed environment.
• Excellent interpersonal skills and customer-centric mindset.
• Strong organizational skills and time management.
• Commitment to strict confidentiality and data security.

Benefits

• Benefits to support your health, finances, and well-being.
• All remote, asynchronous work environment.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and development budget.
• Parental leave.
• Home office support.