Program Manager - Remote

Overview

The Program Manager at GitLab plays a key role in overseeing and managing customer programs and a portfolio of projects, ensuring successful delivery and strategic guidance.

In Short

• Lead delivery of multi-workstream professional services engagements.
• Build strong relationships with key customer stakeholders.
• Develop a delivery methodology leveraging agile and project management best practices.
• Manage stakeholder expectations and gain approval on project milestones.
• Create a program level RACI chart and define success criteria.
• Assist in creating and executing quarterly OKRs.
• Collaborate with Engagement Managers to define workstreams.
• Communicate program roadmap, dependencies, and deliverables.
• Monitor and manage interconnected projects.
• GitLab Project Management Certified within 2 months of the role.

Requirements

• Proficiency with forecasting and reporting metrics.
• Ability to lead Project Management Program Level meetings.
• Experience in managing budgets and timelines for long-term projects.
• Capability to develop long-term plans in collaboration with customers.
• Strong partnership skills with Engagement Managers and Architects.

Benefits

• Health, financial, and well-being benefits.
• Flexible Paid Time Off.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental leave and home office support.