Client Account Manager - Thai Accounts - Remote

Overview

This pivotal client management position centers on our Thai accounts, enhancing them by proposing new products and services, making strategic recommendations, and serving as the key link between the support and business development teams.

In Short

• Work closely with business development to understand client needs and long-term objectives.
• Serve as the primary strategic contact for key accounts in Thailand.
• Oversee core accounts from initial sale to implementation.
• Identify opportunities to elevate existing accounts.
• Lead regular strategic business reviews with key clients.
• Monitor and analyze key account performance metrics.
• Stay informed on industry trends and competitor activities.
• Collaborate with other departments for seamless client interaction.
• Provide fast solutions to client issues.
• Ensure high client satisfaction through consistent feedback.

Requirements

• Proven experience in digital signage or technology solutions.
• Fluency in Thai and English to native level.
• Great communication, organization, and problem-solving skills.
• Ability to make quick, well-thought-out decisions.
• Proactive in maintaining client accounts and communications.

Benefits

• Entrepreneurial spirit encouraging creative problem-solving.
• Dynamic and collaborative team environment.
• Flexible work environment supporting hybrid and remote work.
• Growth opportunities within a stable company.
• Autonomy and support to drive your success.