SharePoint Support Analyst #2264 - Remote

Overview

Our client is looking for a dynamic, energetic SharePoint Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a fast-paced environment.

In Short

• Contract length of 12-18 months
• Remote position, must be local to the Austin area
• 5+ years of experience in IT, with 4+ years in Help Desk/Service Desk support
• Strong proficiency with SharePoint Lists and Microsoft O365 applications
• Experience with Help Desk software and ticketing systems
• Excellent communication skills
• Ability to work independently and manage time effectively
• Passion for providing outstanding customer service
• Sound troubleshooting skills
• Highly organized and motivated

Requirements

• Associate’s Degree in Computer Science or related field preferred
• Prior experience in a large enterprise or government entity is preferable
• Preferred experience with Remedy / BMC Helix
• Ability to interface with all levels of the organization
• Effective time management skills
• Ability to work independently towards goals
• Excellent work ethic
• Highly organized
• Strong troubleshooting technical skills
• Excellent verbal and written communication skills

Benefits

• Opportunity to work on multiple projects
• Dynamic and energetic work environment
• Remote work flexibility
• Engagement with a diverse team
• Professional growth opportunities