Dental Billing and Payment Poster - Remote

Overview

We are seeking an experienced Payment Poster & Accounts Receivable Specialist to join our dynamic team. The ideal candidate will have a minimum of 2 years of experience in dental payment posting and accounts receivable follow-up. This role is essential for ensuring accurate and timely posting of payments and effective management of outstanding accounts.

In Short

• Accurately post payments, adjustments, and denials to patient accounts to ensure accurate account balances.
• Post payments received daily within 72 hours; verify all EFT deposits and scanned checks have been posted by month end.
• Identify any payments not being paid at the allowed/contracted amount; work closely with RCM Account Managers and Sr. RCM Manager for payment discrepancies.
• Monitor daily reports to achieve accuracy and timeliness in bank deposits.
• Ability to interpret and apply the Explanation of Benefit (EOB) summary from payors as it relates to posting payments and issuing refunds; accurately submit refunds.
• Reconcile payment discrepancies and resolve posting errors in a timely manner.
• Monitor and report on accounts receivable aging, denied claims, identifying trends and areas for improvement.
• Record batch totals with date and initials on payment batch reconciliation.
• Properly communicates and documents payment denials in the practice management system.
• Make notes in patient accounts as to action taken to resolve problems and respond to inquiries.
• Must adhere to all HIPAA guidelines and regulations.

Requirements

• Minimum of 2 years of experience in dental payment posting and accounts receivable follow-up.
• Candidates must be able to work with high volume of work while maintaining attention to detail and accuracy.
• Proficient in computer skills required, including billing software and PMS systems.
• Strong knowledge of insurance reimbursement processes, dental terminology, and accounts receivable management.
• Must be able to read and understand EOBs.
• Experience with patient and insurance refund processing and calculations.
• Ability to work independently and meet deadlines as part of a team in a fast-paced environment.
• Excellent organizational and time management skills.
• High school diploma or equivalent.

Benefits

• Competitive pay.
• Comprehensive benefits package available on the 1st of the month after 30 days of employment for full-time employees.