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Request Processing Specialist I - Remote

Posted 14 weeks ago
Customer Service
Full Time
CA, USA
$19.23 - $25.96/hour

Overview

Join the Gemini team as a Request Processing Specialist I, where you'll play a crucial role in processing subpoenas and authorizations for requested records in the workers' compensation industry.

In Short

  • Process subpoenas and authorizations for records.
  • Ensure accuracy and maintain a high processing volume.
  • Utilize proprietary computer systems.
  • Work in a hybrid-remote environment.
  • Full-time schedule: Monday-Friday, 8:00am-5:00pm.
  • Compensation: $19.23-$25.96/hour.
  • Collaborate with a dedicated team.
  • Focus on delivering quality service in the legal support industry.
  • Supportive workplace culture with growth potential.
  • Ethical and passionate work environment.

Requirements

  • High School diploma or equivalent required.
  • 1+ year previous data entry or call center experience preferred.
  • Typing skills 45+ WPM.
  • Advanced time management and organizational skills.
  • Strong verbal and written communication skills.
  • Self-motivated and receptive to feedback.
  • Basic computer skills, including internet usage and data entry.
  • Keen attention to detail.
  • Ability to work independently and as part of a team.
  • Must pass pre-employment screening.

Benefits

  • Comprehensive health coverage including medical, dental, and vision.
  • Generous time-off to support work-life balance.
  • 401(k) plan with company match.
  • Education tuition reimbursement program.
  • Employee Assistance Program (EAP).
  • Company-paid annual donation to a charity of your choice.
  • Employee recognition program with gifts and awards.
Gemini Legal Support logo

Gemini Legal Support

Gemini Legal Support Inc is a dedicated provider of legal support services, specializing in the retrieval of sensitive records while ensuring compliance with HIPAA and other document security regulations. The company values precision, teamwork, and the critical role of information retrieval in the legal process. With a commitment to employee development, Gemini offers comprehensive training and a supportive work environment. They prioritize work-life balance through generous time-off policies and provide a range of benefits, including health coverage, a 401(k) plan, and educational reimbursement. Gemini Legal Support Inc fosters a culture rooted in shared values and community involvement.

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