Unified Communications Engineer Mid - Remote

Overview

The Unified Communications Engineer Mid will transform technology into opportunity, enhancing systems that matter most and ensuring operational efficiency within enterprise IT.

In Short

• Manage operations from hardware/software planning through implementation.
• Support network configuration and performance management activities.
• Ensure the continued operation of EVoIP and Microsoft Teams telephony.
• Provide legacy phone support for stand-alone phone systems.
• Engineer, design, deploy, and support future Unified Communication capabilities.
• Manage Microsoft Domain environment for Legacy and EVoIP.
• Oversee and maintain Call Recording systems.
• Create and manage O&M accounts and troubleshoot related issues.
• Perform routine maintenance tasks for optimal system performance.
• Work in a hybrid environment with significant travel requirements.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum of 2 years of related experience.
• Top Secret clearance with the ability to obtain TS/SCI access.
• US Citizenship required.
• Experience with Avaya and Telecommunication Systems.
• Technical skills in Microsoft Domain and Windows Administration.
• Knowledge of VCenter and VMware.
• Understanding of Calabrio and Operation Manager.
• Ability to work in a hybrid/remote setting.
• Strong troubleshooting skills and attention to detail.

Benefits

• 401K with company match.
• Comprehensive health and wellness packages.
• Professional growth opportunities including paid education.
• Paid vacation and holidays.
• Flexible work weeks and paid time off plans.
• Paid Family Leave program.
• Short and long-term disability benefits.
• Life and accident insurance options.
• Competitive total rewards package.
• Work with cutting-edge technology.