Lead Product Manager, Fan Experience (Event Page & Resale) - Remote

Overview

The Lead Product Manager for Fan Experience will lead the product strategy and execution for our critical event page and fan resale experiences, driving significant conversion opportunities and enhancing the overall fan shopping journey.

In Short

• Define and execute the product vision and roadmap.
• Lead a dedicated product squad.
• Drive continuous optimization of the event page conversion funnel.
• Oversee the evolution of the interactive map.
• Develop comprehensive strategies for fan resale.
• Collaborate with pricing, curation, and machine learning teams.
• Conduct in-depth market research and user feedback sessions.
• Champion cross-functional alignment and communication.
• Present product strategies to senior leadership.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or related field.
• 10+ years of product management experience.
• Experience overseeing consumer-facing products with significant UX challenges.
• Proficiency in product management tools (e.g., Jira, Confluence, Figma).
• Strong analytical skills with proficiency in SQL.
• Experience working with machine learning teams.
• Strong understanding of user-centered design principles.

Benefits

• Flexible PTO.
• Competitive salary & equity package.
• Monthly Gametime credits for any event ($1,200/yr).
• Medical, dental, & vision insurance.
• Life insurance and disability benefits.
• Diverse Family-forming benefits through Carrot Fertility.
• 401k, HSA, pre-tax savings programs.
• Company offsites and meet-ups.
• Wellness programs.
• Tenure recognition.