Co-Founder & CTO, AI B2B Startup - Remote

Overview

FutureSight is hiring an experienced and visionary Founding CTO for a new B2B SaaS company reimagining Customer Success through AI. This venture is building the next stage of Customer Success Management by proactively engaging every account to retain, expand, and delight. The platform monitors usage signals, surfaces next-best actions, and generates hyper-personalized outreach—unlocking higher revenue retention, net-new expansion, and leadership-ready insights for customer teams.

We’re aiming to launch in Q3 2025.

The idea is validated, early adopters are lining up, and the studio team is ready to build with you.

In Short

• Own the technical vision — Define architecture, AI approach, and long-term platform strategy
• Build the product — Partner with FutureSight’s product/engineering team to ship V1
• Run Pilots — Land lighthouse customers, iterate pricing/positioning, and validate retention + expansion
• Scale the tech stack — Design for scale, extensibility, and CS security best practices
• Raise capital — Support the seed round with a strong product narrative and traction
• Build your team — Hire and lead the engineering org as the company grows

Requirements

• Founder-level drive — You’re motivated to co-found a new venture as the CTO.
• Startup scrappiness — You know what you’re signing up for.
• Previous founding experience — You have co-founded a product company or B2B SaaS venture.
• Risk appetite and capacity — Familiar with the entrepreneurial risk profile.
• AI execution — Proven ability to ship LLM/agentic workflows into production.
• Technical leadership — You’ve scaled teams and aligned tech strategy with GTM.
• GTM instincts — Proven ability to engage customers and drive adoption.
• People leadership — Attracts top talent and builds a strong engineering culture.
• Experience with CS tooling (Gainsight, Catalyst, etc.) is a bonus.
• Fundraising fluency and ability to craft investor narratives.

Benefits

• Validated problem & early market pull.
• Studio bench strength — Designers, engineers, growth marketers embedded from Day 1.
• Capital commitment — Initial pre-seed funding for early hires and building the MVP.