Customer Service Coordinator II - Remote

Overview

This position is responsible for providing customer service and sales support, coordinating orders and deliveries, and working with management to establish export opportunities.

In Short

• Provide service to customers and sales personnel.
• Develop supply points and logistics providers.
• Review and validate customer orders.
• Enter and process orders into SAP.
• Assist in coordination of commodities and feeds.
• Initiate customer contact and determine delivery requirements.
• Communicate with suppliers and logistics partners.
• Manage inventory for assigned supply points.
• Participate in industry tradeshows.
• Perform other related tasks as required.

Requirements

• Associate degree or equivalent experience.
• Proficient in office equipment and Microsoft Office.
• Ability to communicate in English.
• Customer service oriented.
• Good communication skills.
• Ability to organize work and manage assignments.
• Team player with flexibility.
• Commitment to learning and improvement.
• Entrepreneurial mindset.
• Ability to handle constructive criticism.

Benefits

• Opportunity for professional development.
• Supportive company culture.
• Participation in industry events.
• Collaboration with a dedicated team.
• Flexible working environment.