Remote Customer Service Representative

Overview

At Fun Pros Events, we don’t just support events — we create memorable experiences. As part of our customer support team, you’ll play a vital role in delivering outstanding service to clients planning celebrations, corporate events, and team-building experiences nationwide.

In Short

• Deliver exceptional customer support via phone, email, and online messaging platforms.
• Assist clients with event inquiries, bookings, schedule changes, and service details.
• Provide accurate and timely information regarding pricing, availability, and company policies.
• Collaborate with event coordinators and internal teams to ensure smooth client experiences.
• Document customer interactions and maintain accurate records using CRM systems.
• Proactively identify opportunities to improve processes and enhance customer satisfaction.

Requirements

• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in customer service or support roles.
• Familiarity with CRM systems.
• Problem-solving skills.
• Flexibility in working hours.

Benefits

• Flexible remote work environment.
• Opportunity to grow within a dynamic company.
• Supportive team culture.
• Training and development opportunities.
• Employee recognition programs.