Client Success Manager (Active Pooling) - Remote

Overview

The Client Success Manager role focuses on engaging with healthcare facility clients to understand their needs and provide tailored solutions, ensuring satisfaction with our services.

In Short

• Conduct and receive phone calls and chat interactions with clients.
• Develop a deep understanding of clients' needs.
• Maintain regular communication with clients.
• Build strong relationships with clients.
• Provide solutions to client issues.
• Ensure client needs are met promptly.
• Work remotely from South Africa.
• Join a talent pool for future opportunities.
• Engage with a variety of creative roles.
• Be part of a mission-driven company.

Requirements

• Strong communication skills.
• Ability to understand client needs.
• Experience in client relationship management.
• Problem-solving skills.
• Experience in a customer service role.
• Ability to work independently.
• Familiarity with creative roles is a plus.
• Proactive approach to client engagement.
• Strong organizational skills.
• Willingness to learn and adapt.

Benefits

• Work remotely.
• Opportunity to join a talent pool.
• Engage with diverse clients.
• Be part of a mission-driven team.
• Potential for future job opportunities.