Client Success Manager (Active Pooling) - Remote

Overview

The Client Success Manager role focuses on engaging with healthcare facility clients to understand their needs and ensure satisfaction with our services.

In Short

• Conduct and receive phone calls and chat interactions with clients.
• Develop a deep understanding of clients' needs.
• Maintain regular communication with clients.
• Build strong relationships with clients.
• Provide tailored solutions to client issues.
• Ensure client needs are met promptly.
• Engage with healthcare facility clients.
• Work remotely from Mexico.
• Join a talent pool for future opportunities.
• Be part of a mission to connect agencies with creative talent.

Requirements

• Strong communication skills.
• Ability to build relationships.
• Problem-solving skills.
• Experience in client management.
• Understanding of client needs.
• Ability to work remotely.
• Experience in healthcare or related fields is a plus.
• Proactive approach to client engagement.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.

Benefits

• Opportunity to join a talent pool for future roles.
• Work remotely.
• Be part of a mission-driven company.
• Engage with diverse clients.
• Develop skills in client success management.
• Flexible working hours.
• Collaborate with creative professionals.
• Potential for career growth.
• Access to training and development resources.
• Supportive team environment.