Client Success Manager (Active Pooling) - Remote

Overview

The Client Success Manager role focuses on engaging with healthcare facility clients to understand and address their needs, ensuring satisfaction with our services.

In Short

• Conduct and receive phone calls and chat interactions with clients.
• Understand clients' needs to provide tailored solutions.
• Maintain regular communication to build strong relationships.
• Ensure client satisfaction with our services.
• Provide solutions to client issues promptly.

Requirements

• Strong communication skills.
• Ability to build and maintain relationships.
• Problem-solving skills.
• Experience in client management.
• Understanding of healthcare industry is a plus.

Benefits

• Opportunity to work remotely.
• Be part of a talent pool for future opportunities.
• Engage with diverse clients.
• Work in a dynamic and creative environment.