Client Retention Specialist - Remote

Overview

As a Client Retention Specialist at Fresh Prints, you will play a crucial role in driving the growth of our $40 million business by retaining high-value accounts at scale.

In Short

• Collaborate with graphic designers and marketing teams.
• Analyze sales data and customer behavior.
• Execute retention marketing strategies.
• Analyze the impact of retention campaigns.
• Take ownership of projects that add value.
• 1-2 years of client-facing experience preferred.
• Fluency in English is required.
• Comfortable working in an Agile structure.
• Excellent communication and time management skills.
• Self-motivated and eager to learn.

Requirements

• Proactive and goal-oriented.
• Enjoys challenges and problem-solving.
• Open to change and improvements.
• Calm under pressure with attention to detail.

Benefits

• Monthly base pay: $700-$1000.
• Night shift allowance: $40.
• Health insurance reimbursement.
• Opportunity for rapid learning.
• Work with a talented team.