Client Marketing Operations Team Member - Remote

Overview

As a Client Marketing Operations Team Member at Foundry for Good, you will support our account management team to ensure smooth operations and exceptional service delivery to our clients, contributing to mission-driven work.

In Short

• Act as the face of the agency for US-based clients.
• Research client accounts and current status of various initiatives.
• Analyze marketing data and prepare analysis for clients.
• Prepare proposals, contracts, and presentations for client meetings.
• Schedule and lead Zoom calls with clients.
• Coordinate with other teams to resolve client issues quickly.
• Maintain accurate records of client communications and interactions.
• Proactively identify and address potential roadblocks to customer success.
• Rely on analytics to determine outreach strategies for client success.
• Support a culture of high performance and empowerment.

Requirements

• Based in the Philippines with consistent availability for a long-term role.
• 3-8 years experience in a marketing agency or internal marketing role; SEO experience is a plus.
• Highly organized with outstanding organizational ability.
• Exceptional English verbal and written communication skills.
• Strong academic background with a major in relevant fields.
• A team player with a willingness to learn and grow.

Benefits

• Competitive salary reflecting experience and skills.
• Hourly compensation in $USD.
• 20 days paid vacation time accrued annually.
• 5 sick days off annually.
• 15 days paid life leave accrued annually.
• 7 paid US holidays.
• Additional benefits including bereavement policy and employee giving programs.