Associate, Knowledge Management/Microsoft Tools Administration - Remote

Overview

The Associate, Employee Enablement contributes to the development and maintenance of software applications, collaborating with cross-functional teams, and ensuring the efficiency and functionality of all employee-facing IT applications within the organization.

In Short

• Utilize expertise in Microsoft Teams and SharePoint to enhance enterprise productivity and document management.
• Develop and implement effective metadata and tagging techniques to optimize document management processes.
• Collaborate with stakeholders to understand requirements and translate them into actionable plans.
• Operationalize solutions for seamless document management within Microsoft Teams and SharePoint.
• Provide exceptional customer support for Teams and SharePoint inquiries.
• Communicate effectively with team members and stakeholders.
• Manage projects and tasks efficiently for timely delivery.
• Stay updated with the latest technologies.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 2+ years of experience with Microsoft Teams and SharePoint.
• Strong understanding of document management techniques.
• Excellent communication and interpersonal skills.
• Proven project management abilities.
• Customer-focused approach.
• Willingness to learn and develop proficiency in technologies.
• Experience in creating design documents and technical specifications.
• Ability to build SharePoint pages and webparts.
• Preferred experience as a SharePoint/Teams administrator.
• Experience with Microsoft Power BI preferred.
• Knowledge of scripting languages preferred.
• Previous experience in finance or insurance industry preferred.

Benefits

• Annual bonus based on performance.
• Generous benefits package.