Remote Otter LogoRemoteOtter

Bilingual Customer Service Representative - Account Maintenance - Remote

Posted Yesterday
Customer Service
Full Time
Worldwide

Overview

Join our Ford Credit team as we create tomorrow! We are looking for bright, enthusiastic, and team-oriented individuals to join our team. Our work atmosphere is fast-paced, innovative, and people oriented. If you’re customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further.

In Short

  • Join the Ford Credit team
  • Work in a fast-paced and innovative atmosphere
  • Focus on customer satisfaction
  • Manage service levels and achieve common goals
  • Enjoy excellent compensation
  • Receive a comprehensive benefits package
  • Opportunities for professional and personal growth
  • Team-oriented environment
  • Develop relationships with Ford/Lincoln dealers
  • Promote from within

Requirements

  • Bilingual in English and French
  • Customer-focused attitude
  • Team player
  • Driven to achieve goals
  • Ability to manage service levels
  • Strong communication skills
  • Willingness to learn and grow
  • Experience in customer service preferred
  • Ability to develop business acumen
  • Flexible and adaptable

Benefits

  • Generous savings and stock investment plan (SSIP)
  • Quarterly profit-sharing
  • Defined-contribution pension
  • Tuition subsidies
  • Vehicle discounts
  • Flex spending account options
  • Extra vacation purchase options
  • Health care spending account
  • Recognition opportunities
  • Professional growth opportunities
Ford Global Career Site logo

Ford Global Career Site

Ford is a global leader in the automotive industry, dedicated to innovation and sustainability. With a commitment to building a better world, Ford not only manufactures vehicles but also provides comprehensive financing solutions through the Ford Motor Credit Company. This team plays a crucial role in facilitating access to Ford and Lincoln vehicles for customers and dealerships worldwide, ensuring personalized service and professional expertise across more than one hundred countries. At Ford, employees are part of a larger mission to transform mobility and enhance the driving experience.

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