Customer Service Associate - Remote

Overview

Flowfox is hiring a Customer Service Associate for a remote role based in Charlottesville. The position is available part-time or full-time. Training is provided.

In Short

• Process incoming customer orders.
• Confirm basic payment details.
• Provide short service consultations.
• Reply to email and chat inquiries.
• Update records in internal tools.
• Follow daily support guidelines.
• Coordinate simple request handling.

Requirements

• Must reside in Virginia.
• Authorized to work in the U.S.
• Clear written English skills.
• Basic computer proficiency.
• Reliable internet connection.
• Organized and attentive.
• Punctual and dependable.

Benefits

• $20–$23 hourly pay.
• Fully remote work setup.
• Flexible schedule options.
• Paid onboarding training.
• Stable and predictable tasks.
• Friendly team culture.
• Growth opportunities available.