Client Success Lead - Sports Management Software - Remote

Overview

FloSports is looking for a full-time Client Success Lead to manage partnerships across our Track and Field software, ensuring success for our largest partnerships.

In Short

• Manage partnerships for Track and Field software products.
• Serve as the day-to-day contact for partners.
• Coordinate payment of rights fees.
• Guide and direct the work of others.
• Provide technical expertise.
• Oversee customer product documentation.
• Coordinate with Customer Support for escalated issues.
• May mentor junior team members.
• Ensure project deadlines are met.

Requirements

• Strong communication skills.
• High level knowledge of Track & Field and Cross Country.
• Problem-solving and process improvement skills.
• Excellent planning and organization skills.
• Detail-oriented and reliable.
• Ability to navigate the internet quickly.
• Capable of managing a heavy workload.
• Tech-savvy and adaptable.

Benefits

• Recognized as a Top Workplace.
• Flexible work schedule.
• Annual all-hands events in Austin, Texas.
• Annual equity awards for top performers.
• Comprehensive medical, dental, and vision plans.
• Company-paid disability and life insurance.
• Generous 401(K) match.
• Progressive parental leave policies.
• Flexible paid time off.
• Team-building and social events.