Remote Otter LogoRemoteOtter

Manager of Solution Engineering - Remote

Posted 68 weeks ago
Sales / Business
Full Time
USA
$124,800 - $156,000/year

Overview

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together.

In Short

  • Lead a team of Solution Engineers to deliver impactful technical sales engagements.
  • Conduct thorough discovery sessions to identify customer pain points and success metrics.
  • Develop and execute compelling demonstrations aligned to customer stories.
  • Create Statements of Work (SOWs) and deployment plans for customer success.
  • Collaborate with Sales leadership to optimize presales team engagement.
  • Work cross-functionally with Product, Engineering, and Customer Success teams.
  • Manage day-to-day operations of the Solution Engineering team.
  • Track performance metrics and provide coaching for team effectiveness.
  • Act as a liaison between sales leadership and internal teams.

Requirements

  • 5+ years of experience in technical presales or solution engineering.
  • 2+ years of experience managing a Solution Engineering or Sales Engineering team.
  • Strong ability to align technology solutions with customer value.
  • Experience in designing and delivering technical demonstrations.
  • Proven ability to guide teams in developing SOWs and POCs.
  • Ability to partner with Sales, Product, and Engineering teams.
  • Self-starter mentality with a bias toward action and problem-solving.
  • Excellent communication skills for engaging executive-level decision-makers.

Benefits

  • Flexible PTO and 11 company holidays.
  • Fully-paid health benefits plan including Medical, Dental, and Vision.
  • 12 weeks of 100% paid parental leave.
  • $50,000 lifetime maximum benefit for fertility and family benefits.
  • Mental health benefits including therapy and coaching.
  • Caregiver support services available.
  • Monthly stipends for WFH and productivity expenses.
  • One-time stipend for home office setup.
  • Pet insurance available for employees' pets.

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