Customer Service Representative (Debit Card) - Part Time - Remote

Overview

This part-time position involves assisting customers with inquiries related to debit card services while providing high-quality customer service.

In Short

• Part-time customer service role focused on debit card inquiries.
• Manage inbound calls and provide assistance to customers.
• Requires a professional and helpful attitude.
• Must be able to work independently and follow scripts.
• Flexibility to cross-train and handle various tasks.
• Starting pay is $14/hour with potential shift differentials.
• Paid training provided for new hires.
• Must provide your own equipment and workspace.
• Requires a background check and must be 18 years or older.
• Work hours are Monday to Friday, between 8:00 am to 8:00 pm (EST).

Requirements

• 1 year of customer service or support experience preferred.
• Experience in a call center or office environment is a plus.
• Basic computer skills required.
• Ability to type at least 35 words per minute accurately.
• Strong verbal communication and active listening skills.
• Must be able to work independently and manage time effectively.
• Must be 18 years of age or older.
• A background check is required.

Benefits

• Starting pay of $14/hour plus shift differentials.
• Paid training typically lasting 3 days.
• Part-time regular status with 24 hours weekly.
• Flexible work schedule with set hours.
• Work from home with BYOD requirements.