Operations Manager - Logistics - Remote

Overview

The Operations Manager plays a crucial role in ensuring an excellent customer experience by managing vehicle deliveries and returns, coordinating with external partners and internal teams, and continuously improving processes based on customer feedback.

In Short

• Manage timely and quality vehicle deliveries and returns.
• Coordinate with external delivery professionals and internal teams.
• Enhance customer experience through feedback and innovative ideas.
• Build strong relationships with business partners.
• Make data-driven decisions to support team success.
• Handle a variety of tasks from driver interactions to administrative duties.
• Work in a dynamic startup environment with growth potential.
• Enjoy benefits like virtual company shares and training budgets.
• Flexible working options including remote work.
• Participate in team events and enjoy a fun workplace culture.

Requirements

• Completed vocational training or degree.
• Experience in a service-oriented role, preferably in a startup.
• Proficiency in modern tools and data-driven work.
• Strong communication and problem-solving skills.
• Excellent organizational skills in dynamic situations.
• Fluent in German and good English.

Benefits

• Virtual company shares and annual training budget.
• Discounted gym membership across Germany.
• Opportunity to drive a FINN car with a discount.
• Modern office in Munich with team events.
• Flexible working arrangements.