Area Operations Manager - SF Bay Area - Remote

Overview

The Area Operations Manager will lead a team in the SF Bay Area, focusing on customer engagement and operational excellence in laboratory services.

In Short

• Lead and support a team in laboratory operations.
• Engage with customers to align services with their needs.
• Conduct regular site visits and check-ins.
• Monitor key operational metrics for performance.
• Provide virtual training and support when not on-site.
• Manage HR-related matters including performance appraisals.
• Ensure compliance with safety and operational standards.
• Participate in strategic planning initiatives.
• Utilize Microsoft Office for documentation and reporting.
• Promote a supportive and development-focused team culture.

Requirements

• High school diploma or GED required; Associate or Bachelor's preferred.
• 1-2 years of customer-facing account management or operations experience.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Basic knowledge of purchasing and inventory.
• Flexible, adaptable, and self-motivated.
• Ability to lead and support team members effectively.
• Understanding of Avantor’s policies and procedures.
• Strong organizational and multitasking skills.
• Empathetic leadership style.

Benefits

• Comprehensive health and wellness programs.
• Paid Time Off (PTO) and company holidays.
• Flexible Spending Account (FSA) and Health Savings Accounts (HSA).
• 401(k) with company match and tuition assistance.
• Employee stock purchase plan discount.
• Recognition programs for peer achievements.
• Access to safety training and support resources.
• Opportunity for career growth and development.
• Inclusive and equitable work culture.
• Impactful work contributing to life-changing science.