Merchant Services Underwriting Manager - Remote

Overview

The Merchant Services Underwriting Manager is responsible for managing and guiding the underwriting team to ensure compliance with organizational standards and providing a top-tier customer experience.

In Short

• Lead and develop the underwriting team.
• Ensure compliance with organizational goals and standards.
• Drive team performance and set clear goals.
• Collaborate with senior leadership on strategic initiatives.
• Manage the flow of merchant applications for timely decisions.
• Conduct assessments of merchant creditworthiness.
• Monitor credit risks and ensure data integrity.
• Facilitate communication with stakeholders.
• Contribute to process improvements in underwriting workflows.
• Embody company values in all interactions.

Requirements

• Bachelor's degree in Business, Finance, or related field preferred.
• 2-4 years of leadership experience in underwriting.
• Strong organizational and time management skills.
• Direct experience in transaction or payment processing.
• Knowledge of high-risk industries and regulations.
• Proficiency in Microsoft Office Suite.
• Effective communication skills.
• Commitment to continuous learning and development.
• Ability to manage multiple priorities.
• Current driver's license and vehicle may be required.

Benefits

• Employee Stock Ownership Program (ESOP).
• Friendly work culture that encourages growth.
• Comprehensive benefits package including medical, dental, and vision.
• 401(k) retirement plan.
• Training and development opportunities.
• Tuition reimbursement.
• Employee assistance program.
• Internal job posting and referral program.