Client Account Specialist (Law Firm Billing Exp. Required) - Remote

Overview

The role involves managing complex billing and collections processes while fostering professional relationships with attorneys, staff, and clients.

In Short

• Establish and maintain relationships with attorneys, staff, and clients.
• Handle complex billing arrangements and collections.
• Train and mentor billing specialists.
• Verify rates and implement outside counsel guidelines.
• Manage the prebill to final bill process.
• Collaborate with eBilling Coordinators for client account setups.
• Communicate directly with clients regarding billing and collections.
• Respond to inquiries related to accruals and audits.
• Prepare ad hoc reports based on billing trends.

Requirements

• Experience in billing and collections.
• Strong negotiation and communication skills.
• Ability to manage complex billing processes.
• Experience with eBilling systems.
• Proficiency in accounting practices.
• Ability to train and mentor others.
• Strong analytical skills for reporting.

Benefits

• Opportunity to work in a collaborative environment.
• Professional development through training and mentoring.
• Flexible work arrangements including telecommuting.