Senior Collections Officer - Remote

Overview

This is a remote and full time temporary role with the possibility to convert to a permanent position. We are seeking a detail-oriented and experienced Senior Collections Officer to join our dynamic finance team. The ideal candidate will be responsible for managing the collections process, ensuring timely payments, and maintaining strong relationships with clients. This role is pivotal in minimizing outstanding receivables while upholding the company's commitment to customer service.

In Short

• Manage a portfolio of accounts to ensure timely collections of outstanding balances.
• Develop and implement effective collection strategies to reduce delinquency rates.
• Monitor account statuses, follow up on overdue payments, and resolve discrepancies.
• Communicate effectively with clients to negotiate payment plans and address concerns.
• Collaborate with internal teams, including sales and customer service, to resolve issues impacting collections.
• Analyze account aging reports and prepare regular reports for management.
• Stay informed on industry best practices and legal compliance regarding collections.
• Maintain accurate records of all collection activities in the company’s systems.
• Assist in the development of policies and procedures to enhance the collections process.

Requirements

• Bachelor’s degree in finance, accounting, business administration, or a related field required.
• 7+ years of experience in collections, specific to late stage Ag loans including real estate, operating and input loans.
• 5+ years of experience analyzing Ag credits and ability to manage multiple accounts.
• Strong understanding of collections processes and relevant regulations and legal requirements related to foreclosures, workouts and mediations across the US.
• 5+ years of negotiation experience in collections workout situations.
• Strong communication skills, both verbal and written.
• Proficient in accounting software and MS Office Suite (Excel, Word).
• Familiar with Salesforce and nCino.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Competitive total compensation packages including equity compensation.
• Incentive/bonus plans based on position.
• Paid holidays plus an additional floating holiday.
• Work flexibility including paid time off and remote work if eligible.
• Parental leave.
• Benefits including medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.