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Senior Collections Officer - Remote

Posted 2 weeks ago
Finance / Legal
Full Time
USA
$38.00 - $48.00/hour

Overview

This is a remote and full time temporary role with the possibility to convert to a permanent position. We are seeking a detail-oriented and experienced Senior Collections Officer to join our dynamic finance team. The ideal candidate will be responsible for managing the collections process, ensuring timely payments, and maintaining strong relationships with clients. This role is pivotal in minimizing outstanding receivables while upholding the company's commitment to customer service.

In Short

  • Manage a portfolio of accounts to ensure timely collections of outstanding balances.
  • Develop and implement effective collection strategies to reduce delinquency rates.
  • Monitor account statuses, follow up on overdue payments, and resolve discrepancies.
  • Communicate effectively with clients to negotiate payment plans and address concerns.
  • Collaborate with internal teams, including sales and customer service, to resolve issues impacting collections.
  • Analyze account aging reports and prepare regular reports for management.
  • Stay informed on industry best practices and legal compliance regarding collections.
  • Maintain accurate records of all collection activities in the company’s systems.
  • Assist in the development of policies and procedures to enhance the collections process.

Requirements

  • Bachelor’s degree in finance, accounting, business administration, or a related field required.
  • 7+ years of experience in collections, specific to late stage Ag loans including real estate, operating and input loans.
  • 5+ years of experience analyzing Ag credits and ability to manage multiple accounts.
  • Strong understanding of collections processes and relevant regulations and legal requirements related to foreclosures, workouts and mediations across the US.
  • 5+ years of negotiation experience in collections workout situations.
  • Strong communication skills, both verbal and written.
  • Proficient in accounting software and MS Office Suite (Excel, Word).
  • Familiar with Salesforce and nCino.
  • Ability to work independently and as part of a team in a fast-paced environment.

Benefits

  • Competitive total compensation packages including equity compensation.
  • Incentive/bonus plans dependent upon position.
  • Paid holidays plus an additional floating holiday.
  • Work flexibility including paid time off and remote work if your role is eligible.
  • Parental leave.
  • Benefits including medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.
Farmer's Business Network logo

Farmer's Business Network

Farmer's Business Network (FBN) is a dynamic AgTech company dedicated to enhancing the prosperity of family farmers and rural communities globally. With a mission to transform agriculture through an integrated, technology-enabled platform, FBN provides high ROI farm inputs, fintech solutions, and sustainability products powered by network data and insights from a global community of farmers. The company empowers its members to make informed decisions that ensure the economic viability of their farms while addressing critical global challenges such as food security, sustainable agriculture, and climate change. Backed by prominent investors like Fidelity, Google Ventures, and ADM, FBN has been recognized as one of the 50 Most Innovative Companies in the World by Fast Company Magazine.

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