Senior Collections Officer - Remote

Overview

An overview paragraph about the job

In Short

• Manage a portfolio of accounts to ensure timely collections of outstanding balances.
• Develop and implement effective collection strategies to reduce delinquency rates.
• Monitor account statuses, follow up on overdue payments, and resolve discrepancies.
• Communicate effectively with clients to negotiate payment plans and address concerns.
• Collaborate with internal teams, including sales and customer service, to resolve issues impacting collections.
• Analyze account aging reports and prepare regular reports for management.
• Stay informed on industry best practices and legal compliance regarding collections.
• Maintain accurate records of all collection activities in the company’s systems.
• Assist in the development of policies and procedures to enhance the collections process.

Requirements

• Bachelor’s degree in finance, accounting, business administration, or a related field required.
• 7+ years of experience in collections, specific to late stage Ag loans including real estate, operating and input loans.
• 5+ years of experience analyzing Ag credits and ability to manage multiple accounts.
• Strong understanding of collections processes and relevant regulations and legal requirements related to foreclosures, workouts and mediations across the US.
• 5+ years of negotiation experience in collections workout situations.
• Strong communication skills, both verbal and written.
• Proficient in accounting software and MS Office Suite (Excel, Word).
• Familiar with Salesforce and nCino.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Competitive total compensation packages including equity compensation.
• Incentive/bonus plans based on position.
• Paid holidays plus an additional floating holiday.
• Work flexibility including paid time off and remote work if eligible.
• Parental leave.
• Benefits including medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.