Customer Service Advisor (Japanese Speaker) - Remote

Overview

We are looking for a Customer Service Advisor (Japanese Speaker) to ensure the highest levels of customer service are delivered to our consumers and partners.

In Short

• Join a well-motivated and growing team.
• Work in a relaxed environment.
• Report to the Customer Service Supervisor.
• Deliver excellent customer service through various communication channels.
• Gain valuable experience as the team expands.
• Focus on operational excellence.
• Be part of a community that values diversity and individuality.
• Contribute to creating memorable luxury experiences.
• Engage with customers and partners effectively.
• Support the entire order journey.

Requirements

• Fluency in Japanese.
• Strong communication skills.
• Ability to work in a team.
• Customer service experience preferred.
• Positive attitude and willingness to learn.
• Attention to detail.
• Ability to handle multiple tasks.
• Flexibility in working hours.
• Problem-solving skills.
• Passion for luxury fashion.

Benefits

• Opportunity to work in a global luxury fashion platform.
• Experience in a dynamic and growing team.
• Inclusive work environment.
• Professional development opportunities.
• Networking with industry professionals.
• Access to company resources and training.
• Potential for contract extension based on performance.
• Work-life balance initiatives.
• Employee discounts on luxury fashion items.
• Supportive management team.