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AI Strategy & Operations Associate - Remote

Posted 1 week ago
All others
Full Time
USA
$90,000.00 - $150,000.00/year

Overview

The AI Strategy & Operations Associate role at Santander focuses on managing AI projects, defining the AI roadmap, and supporting performance monitoring to drive strategic decision-making.

In Short

  • Manage AI projects and define the AI roadmap.
  • Support performance monitoring and continuous improvement.
  • Assist in developing governance artifacts and presentations.
  • Collaborate with business partners to drive decision-making.
  • Provide critical data for strategic initiatives.
  • Work within a multi-channel contact center operation.
  • Conduct data-driven root cause analysis.
  • Utilize advanced Microsoft Office skills.
  • Engage in process improvement initiatives.
  • Foster an environment of continuous learning and development.

Requirements

  • Bachelor's Degree or equivalent work experience in a Technical or Business-related field.
  • 5+ years of relevant business planning and project experience.
  • 5+ years in data management and analytics.
  • General understanding of AI technologies.
  • Exceptional presentation and analytical skills.
  • Ability to work in a matrix environment.
  • Basic financial modeling skills.
  • Comfortable dealing with ambiguity and problem-solving.

Benefits

  • Competitive salary range.
  • Opportunities for career growth and development.
  • Inclusive and supportive work environment.
  • Access to training and learning resources.
  • Comprehensive benefits package.

F.S.B.N

F8F Santander Bank N.A

F8F Santander Bank N.A. is a leading financial institution that serves both consumer and business clients across the United States. With a commitment to innovation and customer service, Santander Bank acts as a first point of contact for clients, assisting them with a variety of banking needs, including account management, transaction processing, and technical support. The bank emphasizes the importance of building strong relationships with customers and maintaining operational integrity while adhering to established policies and procedures. Santander values diversity and inclusion within its workforce, striving to create a supportive environment for all employees. The company is dedicated to making a positive impact on the lives of its clients and communities, embodying what it calls 'The Santander Effect.'

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