Sales Operations Assistant Representative - Remote

Overview

The Sales Operations Assistant Representative at Experian will engage with customers to provide insurance quotes and manage accounts, all while working in a collaborative and dynamic environment.

In Short

• Engage with customers through inbound and outbound calls.
• Provide positive customer experiences and gather information for insurance quotes.
• Connect customers with licensed insurance agents.
• Manage existing customer accounts for personal insurance policies.
• Work collaboratively in a team environment.
• Understand offerings from multiple insurance carriers.
• Ensure accuracy in customer insurance quotes.
• Follow standard operating procedures for compliance.
• Adapt to changes in procedures effectively.
• Work remotely from Costa Rica.

Requirements

• Ability to prioritize tasks based on urgency and importance.
• Attention to detail and accuracy in all tasks.
• Experience in a fast-paced work environment.
• Reliable internet connection and a quiet workspace.
• Strong communication skills.
• Ability to work collaboratively in a team.

Benefits

• Work in a celebrated and diverse company culture.
• Recognition for work-life balance and employee development.
• Opportunities for volunteering and community engagement.
• Inclusive and supportive work environment.