Lead Data Management Specialist - Remote

Overview

The Lead Data Management Specialist will support all processes within the Data Management department as a Subject Matter Expert. You will be the primary contact for team members and Data Furnishers, and will support operational processes related data furnished to Experian. You will also help implement several data integrity initiatives by monitoring and analyzing consumer data and participating in project work associated with those programs. You will report into the Sr. Manager of Data Process Management.

In Short

• Manage operational processes including file receipt, ingestion, and data validation to ensure data integrity.
• Provide technical subject matter expertise to the data management team and other groups within Experian.
• Field support calls directly from data furnishers and other internal personnel.
• Lead several data integrity monitoring programs.
• Develop plans for project implementations.
• Analyze trends, patterns, and inconsistencies in data and draw logical conclusions for improvement.
• Lead conversations, internally and externally, addressing areas of opportunities as observed in data or process.
• Engage with data furnishers, both written and verbally, while validating submitted data or completing project work.
• Master industry regulations, standards, and business rules to include data validation and accuracy checks.

Requirements

• 2+ years of experience in client support
• Basic agile project management experience in a SCRUM environment
• Effective communication skills in both written and oral/presentations
• Credit bureau data and financial industry knowledge
• Comfortable taking initiative, and eager to take on challenging projects
• Strong analytical skills

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays