Administrative Support High School Intern - Remote

Overview

Our Global Site Reliability Engineering team is looking for a high school intern to join our team for a 2-month internship focused on administrative and operational support. This role is ideal for a student interested in gaining exposure to the tech industry and learning how global engineering teams operate.

In Short

• Help maintain and update internal documentation (e.g., runbooks, onboarding guides).
• Organize and clean up team collaboration spaces (Confluence).
• Support meeting logistics: scheduling, agenda prep, note-taking, and follow-ups.
• Help track weekly team activities and incident reports.
• Perform basic record maintenance and assist with spreadsheet maintenance.
• Monitor ticket queues and help assess low-priority items.
• Maintain inventory of internal tools and access records (non-sensitive).
• Shadow team members during incident reviews and team meetings.
• Attend internal training sessions and document main takeaways.

Requirements

• Currently enrolled in the final year of a Technical Program in a Colegio Técnico Profesional in Costa Rica.
• English proficiency B2+.
• Organizational abilities.
• Interest in technology or operations (no coding required).
• Experienced managing priorities well.
• Curiosity and interest in learning.

Benefits

• Exposure to real-world tech operations and global collaboration.
• Experience working in a professional environment.
• Mentorship from experienced engineers and leaders.
• Opportunity to contribute meaningfully to team success.