Remote Otter LogoRemoteOtter

Customer Support Agent (Spanish & English) - LatAm (Remote Freelance)

Posted Yesterday
Customer Service
Freelance
Worldwide

Overview

As a Customer Support Agent at Expatrio, you will be the first point of contact for international customers, providing excellent service and support regarding our products.

In Short

  • You will be the first point of contact for inquiries via e-mail and phone.
  • Ensure excellent customer service.
  • Verification of customer documents.
  • Support customer support agents with ad-hoc tasks.
  • Collaborate with service partners to assist customers.

Requirements

  • Some experience in customer support.
  • Full-time availability.
  • Strong communication skills with a customer-first mindset.
  • Fluency in Spanish and English, both written and spoken.
  • Experience in banking or health insurance is a plus.
  • Experience with helpdesk software (e.g., Zendesk) is ideal.

Benefits

  • International and diverse team.
  • Autonomous work environment with low hierarchies.
  • Flexible working hours.
  • Opportunity to solve real problems.
Expatrio Global Services logo

Expatrio Global Services

Expatrio Global Services is an innovative start-up based in Berlin, specializing in Fintech and Edtech solutions aimed at simplifying the experience for international students moving to Germany. The company is dedicated to providing exceptional customer support and ensuring that clients receive the assistance they need throughout their journey. With a diverse and motivated team, Expatrio fosters an autonomous work environment that encourages fast decision-making and flexibility, all while addressing real challenges faced by their customers.

Share This Job!

Save This Job!

Similar Jobs:

Quarks logo

Customer Support Agent (English) - Remote

Quarks

19 weeks ago

Join Quarks as a Customer Support Agent to provide quality support to users in a fully remote role.

Worldwide
Full-time
Customer Service

I.A

Bilingual Customer Support Agent (English & Spanish) - Remote

Invisible Agency

41 weeks ago

Join a team as a Bilingual Customer Support Agent, providing support for retirement plans in a remote setting.

Worldwide
Full-time
Customer Service
$5/hour
WPT Global logo

Customer Support Agent - Europe (Spanish & English Speaker) - Remote

WPT Global

13 weeks ago

Join WPT Global as a Customer Support Agent to provide exceptional service to our European customers.

Spain
Full-time
Customer Service
AO Globe Life logo

Remote Customer Support Agent

AO Globe Life

1 week ago

Join as a Remote Customer Support Agent to assist customers from home with flexible scheduling and training provided.

USA
Full-time
Customer Service
AO Globe Life logo

Remote Customer Support Agent

AO Globe Life

6 weeks ago

Join our remote team as a Customer Support Agent, providing assistance and support to customers with flexible hours.

USA
Full-time
Customer Service