RemoteOtterRemoteOtterWe’re hiring a Customer Success Manager (CSM) to support and execute our customer success strategy across a growing portfolio of strategic healthcare accounts. Reporting directly to the VP of Customer Success, you'll work in close partnership to deliver a high-quality experience throughout onboarding, training, and long-term engagement while contributing to the ongoing development of structured and consistent customer success workflows.
Exer Labs is a dynamic and innovative company focused on enhancing customer success within the healthcare sector. With a commitment to delivering high-quality experiences, Exer Labs partners closely with strategic healthcare accounts to ensure effective onboarding, training, and long-term engagement. The company values proactive and service-oriented professionals who thrive in fast-paced environments, making it an ideal workplace for those looking to make a significant impact in customer satisfaction and retention. Exer Labs operates remotely, with a preference for East Coast candidates, and offers opportunities for travel to customer locations for hands-on support.
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Exer Labs is a dynamic and innovative company focused on enhancing customer success within the healthcare sector. With a commitment to delivering high-quality experiences, Exer Labs partners closely with strategic healthcare accounts to ensure effective onboarding, training, and long-term engagement. The company values proactive and service-oriented professionals who thrive in fast-paced environments, making it an ideal workplace for those looking to make a significant impact in customer satisfaction and retention. Exer Labs operates remotely, with a preference for East Coast candidates, and offers opportunities for travel to customer locations for hands-on support.
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