Shift Scheduler - Remote

Overview

As a Shift Scheduler, you will play a vital role in ensuring smooth and timely coordination between caregivers and clients, managing shift requests and providing exceptional customer service.

In Short

• Coordinate and schedule individual shift requests for caregivers.
• Monitor caregiver availability using the platform's map feature.
• Ensure all client requests are fulfilled in a timely manner.
• Serve as a point of contact for caregivers and facilities.
• Confirm that caregiver compliance documents are up-to-date.
• Track shift logs and hours via the time-clock feature.
• Liaise with the support team to handle payment issues.
• Promote safety and trust by ensuring caregiver verification.

Requirements

• Previous experience in scheduling or healthcare coordination preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and manage priorities.
• Comfortable using technology and web-based platforms.
• High level of attention to detail and accuracy.
• Passion for providing excellent service.
• Knowledge of HIPAA regulations preferred.
• Familiarity with Stripe payment processing.

Benefits

• Be part of a mission-driven platform.
• Work with a supportive team focused on innovation.
• Help create meaningful connections that enhance lives.