Senior Client Success Manager, Legal Marketing - Remote

Overview

The Senior Client Success Manager is the primary contact and point of coordination between our attorney and law firm clients and our internal teams, focusing on client retention and campaign performance.

In Short

• Serve as the primary point of contact for clients.
• Establish strong working relationships with clients.
• Foster collaboration between marketing and sales teams.
• Analyze client performance data using Google Analytics.
• Prepare and present monthly analytics reports.
• Provide data-driven marketing recommendations.
• Advise clients on marketing products and strategies.
• Build and maintain long-term client relationships.
• Proactively engage with clients to anticipate needs.

Requirements

• Experience in client success or account management.
• Strong communication and interpersonal skills.
• Proficiency in Google Analytics and performance metrics.
• Ability to manage multiple campaigns effectively.
• Attention to detail and strong time management skills.

Benefits

• Supportive team environment.
• Tools and resources for success.
• Opportunities for professional growth.