Senior Salesforce Administrator - Remote

Posted 1 week ago

All others

Full Time

USA

$114,200 - $205,700 USD

User Acceptance Testing

Data Management

Overview

Eventbrite is looking for a Senior Salesforce Administrator to join a highly visible team that serves as the backbone for the revenue engine, supporting the company's growth through effective technology strategy and solutions.

In Short

Join a collaborative team focused on optimizing Salesforce and GTM tools.
Manage user and license administration in Salesforce.
Implement Salesforce configuration changes and manage integrations with third-party tools.
Drive platform governance and assist with change management.
Maintain data quality and perform proactive system maintenance.
Contribute to the platform roadmap and prioritize tasks with stakeholders.
Support QA and User Acceptance Testing.
Stay updated with Salesforce features and community.
Excellent communication skills are essential for translating technical information.
5+ years of experience supporting the Salesforce platform required.

Requirements

Certified Salesforce Administrator and/or Platform App Builder.
Experience with Salesforce (Sales Cloud, Service Cloud) and connected apps.
Strong knowledge of Lightning interface and Flow Automation.
Excellent verbal and written communication skills.
Understanding of business analysis and process documentation.
Customer service mindset and problem-solving skills.
Familiarity with Agile methodologies.
Experience with other GTM tools (HubSpot, Groove, etc.) is a plus.
Resourceful and self-motivated in a team environment.
Bonus points for additional Salesforce certifications.

Benefits

Comprehensive benefits and wellness package.
Support in a remote environment.
Wellness allowance and family planning benefits.
Financial planning services available.
First Friday of every month off (BriteBreaks).
Diversity and inclusion programs available for employees.
Global programming and training support.
Encouragement of participation in resource groups.
Commitment to equal employment opportunity.
Accommodations available for disabilities during the interview process.

Eventbrite

Eventbrite is a dynamic company that is revolutionizing the event management industry by providing a versatile platform for event organizers. From music festivals to conferences, Eventbrite empowers creators to manage their events with ease and efficiency. The company fosters a consultative sales approach, encouraging its team to engage with clients in a personalized manner. Committed to diversity, equity, and inclusion, Eventbrite cultivates a supportive work environment that values the unique contributions of all employees. With a focus on professional growth and comprehensive benefits, Eventbrite is dedicated to meeting the needs of its workforce while driving innovation in the event space.

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