Ticketing Manager - Remote

Overview

The Ticketing Manager will be responsible for leading and coordinating daily ticket sales operations, fostering strong relationships with partners, venue teams, and key stakeholders.

In Short

• Support the Sr. Ticketing Manager in implementing and maintaining ticketing strategies.
• Ensure strategic follow-through and identify new opportunities to optimize sales.
• Manage sales, projects, and operations for ticketing.
• Coordinate the sales plan for each event.
• Identify new commercial business opportunities.
• Manage customer support for B2C and B2B.
• Create and manage internal documents regarding ticket sales.
• Manage relations with Marketing, Product, and Project Teams.
• Audit ticket sales providers and customer support teams.
• Self-identify operational deficiencies and take initiative.

Requirements

• Proven ticketing experience in customer support and sales.
• Exceptional attention to detail.
• Proactive and self-sufficient individual.
• Strong communication skills.
• Ability to work collaboratively and deliver results autonomously.

Benefits

• Be part of the future of entertainment.
• Create unforgettable experiences.
• Connect global communities through events.
• Work in a diverse and inclusive environment.