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Customer Service Specialist (Spanish Speaker) - Remote

Posted 11 weeks ago
Customer Service
Full Time
Worldwide

Overview

We are looking for bilingual (Spanish & English) sales and customer service specialist to join our team.

In Short

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Processing forms, applications, and requests.
  • Communicating and coordinating with colleagues as necessary.

Requirements

  • Fluent in Spanish.
  • Fluent in English.
  • Minimum 1 years of experience.
  • Available to start immediately.
  • Excellent communication skills.
  • Strong handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • High attention to details.
  • Quick learner.

Benefits

  • Work from home.

ES

ES

ES is a dynamic and customer-focused company specializing in the automotive industry. With a commitment to providing exceptional service, ES seeks to enhance the car-buying experience through effective communication and relationship-building. The company operates remotely, allowing for flexible work arrangements, and values bilingual capabilities, particularly in French and English, to better serve a diverse clientele. ES emphasizes training and development, ensuring that its team members are well-equipped to meet and exceed sales targets while maintaining strong customer relationships.

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