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FAST Service Specialist - Legal Office Services - Remote

Posted 3 weeks ago
Customer Service
Full Time
USA
17.00 - 21.00 USD/hour

Overview

The FAST Service Specialist provides various administrative support services, including mail, copy, and hospitality services, while maintaining a client-facing role across multiple Epiq accounts.

In Short

  • Provides administrative support services such as mail, copy, and hospitality.
  • Handles incoming calls and greets visitors professionally.
  • Coordinates and maintains client conference rooms and common areas.
  • Ensures cleanliness and supply levels in client areas.
  • Flexibility in work schedule to cover for absences.
  • Ability to lift and move packages up to 75 lbs.
  • Requires a high school diploma or GED.
  • 1+ years of customer service experience is preferred.
  • Offers opportunities for promotional advancement.
  • Compensation ranges from $17.00 to $21.00 per hour.

Requirements

  • High School Diploma or GED.
  • 1+ years’ work experience in customer service.
  • Ability to multitask with attention to detail.
  • Professional issue resolution skills.
  • Ability to lift or move 40 lbs. or greater.
  • Physical ability to perform various tasks for extended periods.
  • Flexibility in work hours and locations.
  • Ability to drive to Blaine for client support.

Benefits

  • Eligible for an annual bonus.
  • Comprehensive benefits package.
  • Opportunities for professional growth.
  • Supportive work environment with a focus on teamwork.
  • Equal employment opportunity policies in place.

E.G.B.T.S

Epiq Global Business Transformation Solutions

Epiq Global Business Transformation Solutions is a leading global provider of integrated technology and services tailored for the legal profession. The company specializes in eDiscovery, managed services, bankruptcy, class action and mass tort administration, as well as federal regulatory actions and data breach responses. Epiq's innovative solutions aim to streamline the administration of litigation, investigations, financial transactions, regulatory compliance, and other legal matters. With a workforce of over 8,000 associates across 19 countries and more than 80 global locations, Epiq fosters a cohesive and collaborative environment that emphasizes group achievement and delivers confidence to clients worldwide.

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