Client Growth Specialist - Remote

Overview

An overview paragraph about the job

In Short

• As a Client Growth Manager, you will take ownership of a portfolio of clients, serving as their trusted advisor and primary contact.
• Your core objectives will include growing revenue, nurturing relationships, and ensuring long-term client retention.
• You will identify strategic growth opportunities, develop tailored initiatives, and build long-lasting partnerships with your clients.
• Act as primary day-to-day point person with the clients for all their questions, related issues, and suggestions.
• Monitor, analyze, and optimize campaign performance using data-driven insights to achieve client growth objectives.
• Build and nurture trust-based relationships by leading regular check-ins, reviewing campaign performance, and identifying opportunities for expansion.
• Partner closely with internal teams to ensure client goals are met and align efforts across departments.
• Proactively anticipate client needs, identify pain points, and propose creative upsell and cross-sell opportunities.
• Manage billing processes, resolve disputes, and ensure accurate invoicing on a monthly basis.
• Develop and implement growth strategies for in-app performance marketing campaigns.

Requirements

• 1 year experience in Account Management, Client Success or a related role.
• Basic understanding of the digital advertising industry; familiarity with tools like Appsflyer and Adjust is a plus.
• Proficiency in Excel for data analysis and reporting.
• Exceptional English communication skills (both written and verbal).
• Strong negotiation, problem-solving, and interpersonal skills.
• A solid foundation in programmatic advertising and ad tech concepts is a plus.
• Proactive, self-motivated, and growth-oriented with excellent organizational and time management skills.
• Comfortable multitasking in a fast-paced environment and working collaboratively with cross-functional teams.

Benefits

• Exciting challenges and opportunities for growth.
• Ticket Restaurant.
• Wellbeing and gym membership.
• Breakfast, Fruit & Snacks at the office.
• Monthly team Events.
• Work Anniversary Celebrations.
• Gift Cards for special occasions.
• Referral Program.
• Hybrid work format, combining remote and in-office work twice a week.