Slate Coach - Remote

Overview

The Slate Coach is responsible for working directly with enrollmentFUEL client-partners to implement Slate and/or improve their work within their Slate instance, ensuring effective and efficient use of the platform.

In Short

• Serve as Project Manager for assigned client contracts.
• Define deliverables and monitor project milestones.
• Promote a positive, solution-focused atmosphere.
• Evaluate and develop responses to client questions.
• Coordinate educational training sessions with client-partners.
• Explore upsell opportunities for client-partners.
• Build meaningful relationships with client-partners.
• Assist with creating policies and user manuals for Slate.
• Attend weekly collaboration meetings and trainings.
• Represent enrollmentFUEL professionally.

Requirements

• Two or more years of experience in CRM Slate.
• Strong oral, listening, and written communication skills.
• Ability to build relationships with partner institutions.
• Excellent organizational and analytical skills.
• Ability to work independently and as part of a team.
• Ability to communicate technical concepts to non-technical audiences.
• Willingness to learn new technologies.
• Experience in teaching or leading training sessions.
• Ability to work remotely in a fast-paced environment.
• Expertise in Microsoft Office Suite.

Benefits

• Flexible remote work environment.
• Opportunity to work with a diverse range of clients.
• Professional development opportunities.
• Collaborative team culture.
• Engagement with innovative technologies.