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Flow Management Coordinator | Home Office | (m/f/d) - Remote

Posted 6 days ago
Customer Service
Full Time
Germany

Overview

As a Flow Management Coordinator at Enpal, you will support customers from contract signing to the successful commissioning of their heat pumps, ensuring a smooth process and high customer satisfaction.

In Short

  • Provide customer support throughout the installation process.
  • Plan and coordinate installation schedules with operations teams.
  • Act as a central communication point between customers and teams.
  • Ensure high customer satisfaction and quality management.
  • Work independently and remain organized under pressure.

Requirements

  • Self-motivated and organized with a high standard of quality.
  • Proactive and strong communication skills.
  • Experience in customer contact preferred.
  • Resilient and able to maintain composure in stressful situations.
  • Enjoy working in a dynamic and rapidly growing environment.

Benefits

  • Be part of Germany's first green unicorn and contribute to the solar energy transition.
  • Work in a diverse team with over 65 nationalities.
  • Enjoy a modern office with various amenities.
  • Flexible working hours and a hybrid work model.
  • Participate in team events and a strong feedback culture.
Enpal B.V logo

Enpal B.V

Enpal B.V. is on a mission to make solar energy accessible to everyone, aiming for a solar panel on every roof, a storage unit in every home, and an electric car in every garage. The company simplifies the process of adopting solar energy by offering rental solutions for solar panels, energy storage, and charging stations, all bundled with an affordable green electricity tariff. As Germany's first green unicorn and the fastest-growing energy company in Europe, Enpal is committed to driving the transition to sustainable energy. The company fosters a dynamic work environment that encourages personal and professional development, teamwork, and a strong sense of community, while also prioritizing diversity and inclusion in the workplace.

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