Director of Client Success - Northeast and Midwest Regions - Remote

Overview

As the Director of Client Success for the Northeast and Midwest Regions at EnergyHub, you will ensure clients achieve their goals by managing relationships, launching platforms, and driving renewals and upsells.

In Short

• Own success for the Northeast and Midwest regions’ P&L.
• Drive strategy and collaborate with the Executive Team.
• Model senior leadership and oversee a team of Client Success Managers.
• Be a trusted advisor to clients and manage expectations.
• Communicate effectively with stakeholders and clients.
• Become an expert in products and services related to demand management.

Requirements

• Bachelor's degree or equivalent work experience.
• 10+ years of experience in technology/energy services or account management.
• 7+ years of experience leading and influencing decision-makers.
• Exceptional project management skills.
• Strong empathy for customers and a passion for growth.
• Excellent communication skills.
• Willingness to travel (~25%).

Benefits

• 100% paid medical for employees.
• 401(k) with employer match.
• Flexible schedule and a casual environment.
• Paid parental leave and education assistance program.
• Gym subsidy and free Citi Bike membership.